Honor play is one of the most power-packed smartphones which is launched in India in a mid-range category. Honor is a sub-brand of the Huawei who is the tech giant in the smartphone industry. In its launch on 6 August 2018 the phone was represented as a gaming smartphone and it is the first smartphone in India which came with the feature of GPU turbo which is used to boost the experiences of the users in high graphics games. Honor play is always seen as the phone which is used for its performance. The phone comes with the processor of HiSilicon Kirin 970 which Huawei used in its flagship range phones. When the phone is launched it came with the emui 8.1 which is based on the Android 8 and in August 2019 phone gets it emui 9.1 which is based on the Android version 9. But after the release of the Android 10, the users of the honor play is waiting for the Android 10 rollouts in their devices and in starting of 2020 the Huawei India confirmed that the honor play won’t get Android 10 update because of its hardware but the company state that the user of Honor play gets their security patch updates on the regular basis.
And for the users of Honor play who won’t get any big update on their devices Huawei give the compensation of 500 Rs to its honor play user. So the thing is that how you get that 500 Rs as competition.
How to get that compensation if you are an Honor Play model users.
If you are an honor play user Huawei gives you a 500 Rs Amazon gift voucher in your Amazon app as the compensation for the Android 10 all you have to do is follow these steps and in few days you get your free gift voucher in Amazon app. But before that, you need your serial number of your phone and invoice of your phone which you purchased. So let’s start.
Step 1- For this method, you have to open the high care app in your devices if you are not logged in you have to create an id first and login in the app.
Step 2- After entering the app you have to click the live chat icon in the app. after entering the live chat it asks your name and then connects you with there customer support member who will listen to your problem which is related to devices.
Step3- When you connected to the customer service member you have to tell your problem to him and simply ask the status about Android 10 in honor play devices. Or you can type that is my honor play device is getting Android 10 update or not.
Step4- After listening to your problem the customer support member ask your build number which you can find in your device setting in about phone option. The only thing you have to remember is that you have to give your full build number digits.
Step5- And after that, they ask you some question and then ask your Serial number, Phone Number and email address you have to give your information correctly. And then they ask you to wait for some time to process that complains.
Step6- After 2-3 days you got a call from the team of the service centre of Honor and then they give you an email id in which you have to send the invoice of your device which you purchased.
Step7- And after a few days you receive an email from Huawei which was received in an important folder in Email. In Email, you got a redeem code coupon which is worth of 500rs.
Step8- And in finally you can redeem that coupon in Amazon pay by simply clicking the option of Add gift card which is present in Amazon pay app.